Are you an MSc or PhD qualified Life Scientist experienced using instrumentation daily for cell based assays or high throughput screening of drug candidates?

Are you fed up with the monotony and routine of laboratory work and crave extra variety to support your career goals?

Living in the Swindon, Bristol or Bath area to cover the South West Region and M4 corridor, you will:

• Provide detailed technical support for the instruments including applications and troubleshooting for fluorescence, luminescence and absorbance
• Provide software support using both In-house and Windows based programmes such as Excel
• Provide hardware support in conjunction with the engineering team
• Provide customer training including pre and post-sales demonstrations, installations and refresher training as required at customer sites.
• Attend scientific conferences to support the sales team, assist your colleagues in other territories as required and attend company meetings
• Present applications seminars to support the sales of products in conjunction with sales
• Assist the Head of Technical Services to provide software upgrades and new product applications training to the UK Sales and Support teams.

Essentially, the ideal candidate:

• Must have a very strong scientific background with a minimum 2 years laboratory experience. A PhD or MSc is desirable
• Must have well developed communication skills to convey complex scientific principles to an array of scientists
• Must be enthusiastic, driven and display strong self-expression and presentation skills with the ability to get their message across
• Is proactive, self-motivated and organised, able to work independently and as a part of a close knit team.
• Knowledge of the sales process or previous experience in a customer facing role would also be beneficial but is not essential.

This is the ideal role to launch a scientific commercial role where you’ll get to help shape the future developments within the department and company as a whole.

As well as a generous base salary and full use of a company car for business and private use, you’ll benefit from an annual bonus scheme that recognises your contributions towards sales revenue, as well as a package of other benefits.

Main Responsibilities:

1. Troubleshooting customer support calls that relate to suspected hardware and software faults.

2. Manaing the diagnosis and repair of instruments carried out in the workshop.

3. Providing IT support to employees, including troubleshooting hardware and software issues, setting up equipment and liaising with HQ IT for more complex support.

4. Supporting IT administration processes, including onboarding and offboarding activities, system updates and routine monitoring.

You are driven by fact finding and analysis and possess strong organisational skills and the ability to prioritise. You are task driven and process orientated and work autonomously to a high degree of accuracy and attention to detail. You have excellent verbal and written communication skills and strong, positive interpersoanl skills.

Ideally, you have diagnostic experience, troubleshooting and repairing hardware and software issues within a laboratory or technical environment. You have experirnce of providing customer technical support and managing multiple enquiries within a fast-paced environment. You have good experience of networking, connectivity troubleshooting and cyber security best practices. A qualification in Engineering, Electronics, IT, Life Science or a related technical discipline would be highly desirable. A full UK driving licence and right to work in the UK without a work visa is essential.

Are you an experienced commercial Biomedical Scientist looking to build on your initial NHS sales success and step into a Key Account Manager role?

Perhaps you took a detour into more general laboratory sales and now want to more closely influence patient pathways promoting cutting edge IVD and POC solutions.

This family friendly SME offer the broadest range of diagnostics across all pathology disciplines including Haematology and Clinical Chemistry controls, Molecular Diagnostics, Faecal Immunochemical Testing, Point of Care and Infectious disease testing.

• Essentially, you will create, maintain and execute strategic and tactical key account plans to tailor product and service solutions that meet your customer needs.
• You’ll continually identify and develop new key accounts and contacts whilst maintaining existing and growing new business.
• Ultimately, you’ll achieve forecast sales and margin targets by selling products from across the portfolio, maintaining a balanced product mix.
• You’ll be responsible for territory planning, appointment setting and travelling 3 to 4 days per week. Attending sales conferences and meetings, as well as exhibiting at prestigious trade exhibitions such as the IBMS will also form part of your role.

This company really develop and support their staff, treating them as valued team and “family” members. They regularly host work experience days for their local secondary college and are committed to bringing in new apprentice staff and providing long term career goals for all.

The ideal candidate offers:

• Educated to at least Degree level in a Biomedical Science or allied subject.
• Two to four years sales experience within the scientific sector, particularly to diagnostic, clinical research or the academic markets.

• Good understanding of key account management concepts.
• Excellent interpersonal skills with the innate ability to influence many different types of stakeholders.
• Is entrepreneurial and driven with the ability to think, plan and act strategically.
• Knowledge of managed service providers and third party procurement providers.

Salary DOE to £50K plus OTE to £16K bonus, company car and benefits package.

If I’ve piqued your interest and you’d like to explore this, or any other opportunity, I would be more than happy to set up a confidential call to discuss your career goals and ambitions

Please apply directly or get in contact with your CV to diane@ditechscience.com and let’s discover your future.

Due to continued growth, they are looking to hire an additional Sales Product Specialist for their Southern territory focused on Oxford but also including Reading down to Southampton.

The territory is already performing strongly and they wish to ensure they capture the full potential of sales opportunities in the region.

Reporting to the Sales Development Manager, key responsibilities include:

• Delivery of the sales to an assigned target for the region.
• Development and implementation of a territory plan to increase account penetration and market share.
• Working in conjunction with your Applications Specialist and Field Service Engineer for support and lead sharing.
• Making regular customer site visits to expand territory potential.
• Building and maintaining strong business relationships with existing and potential customers and collaborators across a range of organisations.
• Maintaining good CRM reporting and pipeline records.
• Providing the Sales Development Manager with timely reports and information.

Essential experience and attributes

• Energetic, enthusiastic, dynamic and self-motivated
• Strong interpersonal and relationship building skills
• Strong active listening skills
• Collaborative approach to teamwork
• Positive and assured outlook
• 3+ years’ experience in life science sales with experience selling into academic, biotech and pharmaceutical laboratories
• Educated to Degree level in a life science or related subject
• Proven track record of delivering sales targets

Key Requirements

• Full clean UK driving licence required. Ability to drive is essential as it involves frequent travel to various locations for client and other business-related activities
• Valid UK passport or the right to work in the UK without a work visa

Included with our package:

• Eligibility for generous, uncapped sales-based commission scheme which is paid quarterly.
• Annual bonus after qualifying period aligned to organisational performance.
• Holiday entitlement of 25 days with an addition 3 days for Christmas shut down (total: 28 days) plus bank holidays.
• Holiday buy scheme to add a further 3 days holiday to reach a 31-day maximum.
• Holiday sell scheme, up to 3 days can be sold within one year.
• Company car or car allowance
• Laptop, mobile phone
• Pension scheme (includes 4% company contribution after qualifying period)
• Private medical cover, after qualifying period
• Death in service insurance cover
• Full training in the UK and at our European manufacturing headquarters.
• Perk box membership for discounts and rewards

So, what’s in it for you?

The company really look after their staff. Long tenures are the norm.

You will have a say in co-creating your personal development plan. They have created an environment where taking the initiative and bringing fresh ideas are welcomed.

Salary in the region of ~ £50,000 plus up to £30K uncapped commission paid quarterly plus company car or car allowance